Hardware: PC-Personal and Network Systems, Break/Fix/Build Systems
Operating Systems: MS-DOS, Windows 9.x/NT4, 2000 Pro
Networks: Windows 3.x/9.x Peer to Peer Systems, Windows NT4, Novell
Installation: User Support, Cabling, Client/Server Installation/Configuration

Summary of Qualifications:
* Posses Over 10 Years' Experience as Computer User Support/Network Technician
* Background as a Network Administrator for Worksites handling up to 125 Users
* Configuration, Installation and Technical Support Experience for Workstations and Servers
* Conscientious, Providing Customer Support and Guaranteeing Customer Satisfaction
* Ability to Maintain Help Desk and Telephone Customer Support
* Strong Analytical Skills, Creative Thinker, Quick Learner, and Open to New Ideas
* Valid Working Visa for Both Canada and the United States

Ralph Sellers - Gonzales, LA
Auto Sales Consultant: September 2003 - present
Duties:New and Used Auto sales

West Teleservices - Baton Rouge, LA
Teleservices Marketing Representative: August 2002 - September 2003
Duties:Inbound Telemarketing Sales for ShopNBC and various infomercials

RMH Teleservices - Surrey, BC Canada
Teleservices Marketing Representative: June - August 2002
Duties:Outbound Telemarketing Sales for MCI Long Distance phone services

Lofton Staffing - Gonzales, LA
Contracted to Ascension Parish Government as a Computer Analyst: 2000- 2002
Duties: NT 4.0 network administrator spanning five worksites, supporting 85 users employing Windows 95/98 and NT workstation.
Environment: Win 95/98, WinNT, MS Office

Canada Customs & Revenue Agency - Surrey, BC
Taxation Collections Officer: 2000
Duties: Taxation collections with some IT support for a 13 person work unit.
Environement: Mainframe IBM, WinNT, Samba, MS Office

Diez Sign Company - Gonzales, LA
Computer sign fabricator/installer - 1998-1999
Duties: User support and administrative assistant support for the company owner, Computer sign maker/designer and warehousing duties.
Environment: Windows 95, Windows 3.11, CAS Mate, MS Office

Tek Systems - New Orleans, LA
PC/Network Technician -1998
Contracted to: CST, Computerland, Entex, and BASF
Duties: User level support, upgrades, installs, repairs and support, building workstations/servers. Systems rollouts and technical support
Environment: Win 95/98, NT and Novell, Ghost, MS Office

Qualified Technology Inc. - Baton Rouge, LA
Network/PC Technician - 1998
Duties: Shop and field service/support, cabling, for medical based institutions
Environment: SCO UNIX, Win95/98

Tek Systems - New Orleans, LA
PC/Network Technician - 1997-1998
Contracted to: GE Capital ITS, Ascension Parish School Board, Computer Curriculum Corporation, Lemle and Kelleher Law firm - New Orleans, United Healthcare of LA.
Duties: Technical & user support, School lab installs (servers & workstations)
Environment:Novell, Win95/98, MS Office, WordPerfect, Net Vista, various educational school software packages.

R&R Computers - Prairieville, LA
Network/Computer Support/PC-Network Technician - 1997
Duties: Technical support for companies and school boards in Ascension and St. James Parishes. Workstation configuration and installation, software support, training, and technical diagnostics. NetWare 4.11 Administrator at LaRoche Industries.
Environment: Novell, Win95, MS Office

Revenue Canada Taxation - Vancouver, BC
Computer Information Technologist, 1996
Duties: Supporting 1500 workstations, configuration and installation of workstations, software support, technical equipment support, and equipment diagnostics and repair.
Computer Research Specialist, 1987-1996
Responsibilities: Second departmental Prime Contact with BCOnline for client maintenance of accounts. Data retrieval from BCOnline. (Land Titles, PPSA, Ships Registry)
Duties: Registration of judgments/mortgages at various BC Land Titles Offices, legal agent of Federal officers of Revenue Canada Taxation/GST.